Privacy policy

Your Privacy is Important to us

This notice informs you how we use the information you give us and how we protect your privacy. It also explains your rights under the UK Data Protection Act (update 2018) and the EU General Data Protection Regulations 2018. We abide by UK Law and our data protection regulator within the UK is the Information Commissioners Office (details below). Our licence number is Z8171997. This can be checked on www.ico.org.uk

Collecting of and purpose for your information

We offer the secure storage of caravans, motorhomes and various other items for our clients. To provide such a service, we may need to collect personal data such as name, address, contact numbers, email address and bank account details.

Your information may be used to introduce you to the services we offer, to help with ongoing administration, to contact you with any review, changes or information that are applicable.

Withholding of the required data may result in an insufficient service being provided.

Sharing your data

We may share your personal data with the following organisations –

  • A direct debit processing and management company

We will not sell or share your information with any other third parties unless we have obtained additional consent from you.

Your rights regarding your data

  • We will not hold your information for any longer than is necessary and as a maximum no longer than 1 year after you have terminated as a client of our firm unless there is a lawful basis for retention
  • Should your data be inaccurate we will rectify this without delay
  • Should you wish us to delete your data at any point, please contact the office as shown further below to make the request. This will be actioned unless there is a lawful basis for us to retain the information in which case you will be advised accordingly
  • Should you wish to transfer your data to another organisation, please contact the office as below and we will organise this for you within one month of your request
  • You can withdraw consent to us holding and processing your information at any time. Please contact the office as below should you wish to do this
  • We may provide you with updates and bulletins which are appropriate to your service on an ongoing basis – this will be explained to you if it is applicable. You can opt out of these should you wish to – contact us and advise us if you wish to

Security

We take data security very seriously and have in place we feel the most secure options available to store and transfer your data securely. We can provide details on request.

Our contact details

Should you wish to contact us in relation to any issues within this notice, please contact:

Andrew Mattin
Guardian Secure Storage Ltd,
121a London Road, Marks Tey,
Colchester, Essex, CO6 1EB

Tel 01206214969

You will be responded to as promptly as possible

Your right to complain

Should you wish to make a complaint in relation to data protection issues relating to our firm, you can contact us as above or you can contact our regulator as follows:

The Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

www.ico.org.uk

Consent

We are required under the Regulations to obtain your consent to our collection, processing, sharing and holding of your personal data. Please ensure you have read this notice fully and accept all that it contains. If you have any queries, please contact us directly. Please contact us should you not be able to read or understand this notice sufficiently.